FAQs | OneHundredDegrees°
1. What makes OneHundredDegrees° different from other tea brands?
OneHundredDegrees°is dedicated to bringing you the authentic taste of traditional black tea, infused with hidden health benefits. Our blends—Dawn, Noon, and Dusk—are enriched with natural supplements designed to support energy, focus, relaxation, and digestion. Unlike herbal or fruity teas, our teas retain their bold, classic flavour, delivering wellness benefits without compromise.
2. Are the health supplements in your tea blends safe?
Yes, all supplements used in our blends are carefully selected, safe, and fall well within recommended daily intake levels. We prioritise both taste and safety in our formulations.
3. Will I taste the supplements in the tea?
No, you won’t. Our supplements are tasteless and dissolve seamlessly, preserving the rich flavour of traditional black tea.
4. What are the different blends you offer?
We currently offer three signature blends:
- Dawn – For clarity and focus in the morning.
- Noon – To boost energy and mental sharpness in the afternoon.
- Dusk – To promote relaxation and support digestion in the evening
5. Why are there 30 tea bags in each pack?
We understand the importance of daily routine, especially when it comes to tea. That’s why each pack includes 30 tea bags, ensuring you have a full month’s supply of your favourite blend. No gaps, no hassle—just one less thing to think about.
6. Are your teas organic?
Our suppliers hold a range of certifications including BRC, Ethical Tea Partnership, Fairtrade, Rainforest Alliance and Organic Certification.
With regular visits to their suppliers at origin, rigorous reviews of packaging, tasting upwards of 100 teas a day and a constant awareness of the environment, the suppliers are doing everything possible to deliver Ethical, Sustainable products of the utmost Quality.
7. Do your tea bags contain micro-plastics?
No, our tea bags are made from fully biodegradable, natural, compostable paper with zero micro-plastics contained within the paper or heat seal adhesive.
8. Do your teas contain caffeine?
Yes, our blends are made from traditional black tea, which naturally contains caffeine. The levels are balanced to match the intended benefits of each blend—energising for the morning and afternoon, and soothing for the evening.
9. What purchase options are available?
We offer:
- 30-bag packs of any single blend (Dawn, Noon, or Dusk).
- The 3-Pack Bundle – Includes 30 bags of each blend (90 bags in total).
- Monthly Subscription – Receive the 3-Pack Bundle automatically delivered to your door every month at a discounted rate with free shipping.
10. How does the monthly subscription work?
When you subscribe, you will receive our 3-Pack Bundle every month, shipped directly to your door. You can pause, modify, or cancel your subscription anytime through your account dashboard.
11. Is there a discount for subscribing?
Yes! Our subscription option includes a reduced price and free shipping every month, making it the best value for regular tea drinkers.
12. Can I cancel my subscription anytime?
Absolutely! You have full control over your subscription and can cancel, pause, or adjust it anytime from your account page—no questions asked.
13. Where do you ship?
We currently ship across the UK with plans to expand to international shipping soon. We are working to make our blends available worldwide.
14. How long does shipping take?
Standard delivery within the UK typically takes 3–5 business days. For subscription orders, you can expect your package to arrive at the same time each month.
15. Is shipping free?
Yes, we offer free shipping on all orders, whether it’s a one-time purchase, a bundle, or a monthly subscription.
16. How should I brew my tea?
We recommend:
- Steeping for 2–5 minutes in boiling water (100°C/212°F).
- Adjusting the steep time to your taste preference—longer for stronger flavour.
17. Can I add milk and sugar?
Absolutely! Our blends are designed to be enjoyed however you like your tea—whether that’s with milk, sugar, honey, or simply as it is.
18. Can I brew it as iced tea?
Yes! Simply brew your tea as usual, let it cool, and pour over ice. Perfect for a refreshing, health-boosting drink.
19. Are there any allergens in your tea blends?
Our blends are free from common allergens. However, they are processed in facilities that may handle nuts and gluten. We recommend checking with your healthcare provider if you have specific allergies.
20. Are your teas suitable for pregnant or breastfeeding women?
We advise pregnant or breastfeeding women to consult their healthcare provider before consuming any products with herbal extracts or supplements.
21. Can I drink your teas if I’m on medication?
If you are taking any medication or have underlying health conditions, we recommend consulting your healthcare provider before consumption.
22. What is your return policy?
We stand by the quality of our teas. If you’re not completely satisfied, you can return any unopened packs within 30 days for a full refund. Subscription cancellations are also hassle-free.
23. How do I contact customer support?
You can reach us through our Contact Us page or email us at support@100degreestea.com We aim to respond within 24 hours
24. Can I change my order after it’s been placed?
If you need to adjust your order, please contact us within 24 hours of purchase, and we’ll do our best to help.